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Every work group, no matter what type of business, is a
team. The team consists of a variety of people doing
various tasks with direction from a team leader. When a
team is performing well, everyone wins. The employees
have a positive atmosphere in which to work, they
communicate well and they are very productive. This
makes life much easier for the team leader, and can lead
to greater profits for the business. But how do you go
about cultivating this type of store environment in your
store? This course will help you understand how teams
work before you can learn how to make them work well!
BY THE END OF THE SESSION YOU WILL:
Understand the psychology of teams
Learn how to effectively communicate with team members
Develop and enhance your team leadership skills
Learn effective techniques for motivating a team
Understand how developing a sense of community can
strengthen your team
TOPICS INCLUDE:
How Teams Work
Four Stages of Teams
Common Vision & Values
Team Players
Communication with the Team
Getting the Word Out
Communication Breakdown
Getting Back on Track
Leading the Team
Clear Expectations
Lead By Example
Encouraging Buy-in
Motivating the Team
Rewards & Incentives
Teambuilding Activities
Developing a Sense of Community |
