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FRONT-LINE ASSOCIATES

COMPANY CULTURE
How We Do What We Do Best
Length can be Custom Tailored: 2 Hours to 4 Hours
 

Progressive companies have one thing in common: CONSISTENCY IN SERVICE.
When all frontline associates are provided the tools to succeed, be it defining our corporate culture, training or positive reinforcements, or a combination of all, we ensure that our frontliners have the competency level we need to deliver the best service to our customers.

TOPICS COVERED:

Welcome to Our Team

Company Mission & Vision

Our Customer Service Philosophy

Our Expectations of You

Our Minimum Standards

We Believe in Rewards!
Performance Evaluations

 

RLG Home Page | Retail Skills Development| Retail BC PEAK Program | Airport Retailing
Short Seminars | Corporate Seminars | BCIT| Upcoming Events | Contact Us
| Retail Excellence

INTERNATIONAL RETAIL LEARNING GROUP
141-6200 McKay Avenue, #410
Burnaby, BC V5H 4M9
778.881.3008
www.retaillearninggroup.com