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MANAGERS

PROFESSIONAL DEVELOPMENT
Fostering a Retail Dream Team

6 Hours
 

Hiring sales associates mean hiring business partners. An effective team leader promotes a positive work environment while supporting each member’s performance in sales and store operations. At the same time, the team leader balances this with effective management skills; coaching members when needed and employing effective tools in assessment and identifying individual performance parameters. This valuable session delivers a full program that provides managers with tools to foster their own dream team.

TOPICS COVERED:

Hiring Your Business Partners

Foster Team Building

Training and Coaching

Maintaining Your Team

Handling Associate Concerns and Issues
(Communication / Discussion Skills)

Placing Associates on Corrective Actions

Delivering Performance Evaluations

Setting Individual and Team Goals

Personal Credibility

 

RLG Home Page | Retail Skills Development| Retail BC PEAK Program | Airport Retailing
Short Seminars | Corporate Seminars | BCIT| Upcoming Events | Contact Us
| Retail Excellence

INTERNATIONAL RETAIL LEARNING GROUP
141-6200 McKay Avenue, #410
Burnaby, BC V5H 4M9
778.881.3008
www.retaillearninggroup.com