MANAGERS
PROFESSIONAL DEVELOPMENT
Fostering a Retail Dream Team
6 Hours
|
Hiring sales associates mean hiring
business partners. An effective team
leader promotes a positive work
environment while supporting each
member’s performance in sales and
store operations. At the same time,
the team leader balances this with
effective management skills;
coaching members when needed and
employing effective tools in
assessment and identifying
individual performance parameters.
This valuable session delivers a
full program that provides managers
with tools to foster their own dream
team. |
TOPICS COVERED:
Hiring Your Business Partners
Foster Team Building
Training and Coaching
Maintaining Your Team
Handling Associate Concerns and Issues
(Communication / Discussion Skills)
Placing Associates on Corrective Actions
Delivering Performance Evaluations
Setting Individual and Team Goals
Personal Credibility