FRONT-LINE ASSOCIATES
CUSTOMER SERVICE
Loss Prevention Starts on the Selling Floor
3 Hours
|
An enlightening program that shows
retailers the basics in loss
prevention. Since majority of
shrinkage is due to internal and
amateur shoplifters, this session
touches on a wide range of
day-to-day store issues. |
TOPICS COVERED:
The Value of In-Store Loss Prevention
Internal and External Threats
Security at the Cash Desk
Counterfeit Money
Credit Card Fraud
Checking Product
Monitoring Your Store
GROUP ACTIVITY